The European Accessibility Act Is Live -- and Enforcement Has Already Started

The European Accessibility Act became enforceable across all 27 EU member states on June 28, 2025. This was not a soft launch. Within days, French disability advocacy groups filed legal notices against four major grocery retailers for non-compliant digital products.

Penalties under the EAA can reach 3 million euros, product removal from the market, or suspension of the right to do business in the EU.

What the EAA covers

The EAA applies to a broad range of digital products and services sold or offered in the EU:

  • E-commerce websites and apps
  • Banking and financial services
  • Telecommunications services
  • E-books and e-readers
  • Ticketing and check-in machines
  • Operating systems and hardware

The technical standard referenced by the EAA is EN 301 549, which incorporates WCAG 2.1 Level AA for web content. Organizations already meeting WCAG 2.1 AA have a strong foundation, but EN 301 549 includes additional requirements for software, hardware, and documentation.

Does this apply to U.S. companies?

Yes, if they sell digital products or services to EU customers. The EAA applies based on market access, not company headquarters. A U.S.-based e-commerce company selling to EU customers is in scope.

This creates a practical consideration for organizations that already serve or plan to serve European markets. Compliance with WCAG 2.1 AA addresses the web content requirements, but the full EN 301 549 standard may require additional work depending on the product type.

What the early enforcement signals

The speed of enforcement action -- legal notices filed within days of the deadline -- suggests that advocacy organizations were prepared and waiting. This is not a regulation that will sit unenforced while the market catches up.

For organizations evaluating their compliance posture, the EAA adds another layer of regulatory pressure alongside U.S. requirements like ADA Title II and Section 508. The underlying technical standard is largely the same (WCAG 2.1 AA), which means the same accessibility work serves multiple compliance obligations.

The cost of compliance is the same whether you are meeting one regulation or three. The cost of non-compliance multiplies.